australian owned

Company

fast

Shipping & Delivery

100% Satisfaction

Guaranteed

Friendly

Aussie Customer Service

Customer Service

Shipping & Delivery

All postage of our products is through Australia Post. Delivery to most areas is within 2 days from confirmation of payment but some areas of Australia can take up to 7 days if remote. While standard Australia Post shipping is 'Free of Charge', if added security is required or you wish to receive your item as quick as possible different postage options are available for an additional cost.

Privacy & Security

To ensure your privacy and discretion, all deliveries will be made in an Australia Post postpack with a return address to Wahankh Pty Ltd. If payment is made by credit crad or Paypal your statement will show the payment as being made to Wahankh Pty Ltd. If additional privacy measures are required please send through a message to our customer service team.

Returns & Replacements

Blue Bar Industries offers a 30 day money back guarantee on their LED products sold through the website. Also, all our LED products carry a minimum of 18 months replacement warranty if found to have a geniune manufacturing fault. To make a claim, inthe first instance please contact our customer support team to explain the reason for requesting the return of the item. In most cases return frieght is to be paid by the purchaser unless an arrangement is made by the owner of Blue Bar Industries. 

Ordering

While we endeavor to only advertise products that are in stock, in the rare circumstance that your order is out of stock we will inform you immediately and ask if you would like to have your order placed on back order. If we are advertising a product that you would like to purchase but in a different size, please contact us and we can see if that option is available.

If you would like to send your purchase to a different address as to what is listed on your Paypal account (if paying by Paypal) please let us know once the order is placed by way of the customer support email address.

Payment, Pricing & Promotions

Payment is accepted by Paypal which in turn accepts most major credit cards also by bank deposit and we now offer a Lay-buy option. Blue Bar Industries lay-buy option allows you to choose one of three payment periods and one of three deposit amounts to suit your budget. 

While we endeavor to keep our pricing for our products as competitive as we can, we can't guarantee the pricing will stay at the current low levels. With the Australian dollar dropping against the American dollar and all of our suppliers only dealing in American dollars we may be forced to increase our pricing in the near future in order to keep the business viable. We will only pass on any price increases as a last option and try our best to keep our overall pricing as competitive as possible.

Blue Bar Industries does time to time select a product or products to promote and this may include a reduction in pricing for that product or products or it may include a competitively bundled offer. To make sure you don't miss out these offers please subscribe to our newsletter and you will be kept informed of any offers or new products that may promoted. You are under no obligation to purchase any product and may elect to leave the subscriptiona at any time. 

Viewing Orders

You can view your order at any time in the purchase process by clicking on 'My Cart'. You can then return to purchasing product by clicking back to the catagory or home page. 

Updating Account Information

Please ensure that all account information is kept up to date. From time to time we offer products for promotion and these are emailed out by the email address kept in your account information. In order to not miss out on these great promotions please ensure that email addresses are kept up to date. 

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